Hello, I successfully changed the favicon for Jira, but Jira Service Desk is still using our old favicon.
Hi @Valerie_wee , welcome to the Atlassian Community and thanks for your post.
The favicon is a global configuration so changing it in Jira should also update it in Jira Service Management. Have you tried in different browsers, incognito, etc?
https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/
If the problem persists, you might need to open a ticket to Atlassian but I would imagine maybe there is just a delay. How long ago did you change the favicon?
Best wishes
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