Translation problem with forms that were added to an issue via automation

Jannick Bettighofer

Hi everyone,

We have noticed the problem that when a form is added to an issue via automation, the form is only ever added in the primary language.
No reference is made to the “Request language”.
If the form is added to the issue manually, it will be added in the correct translation.

Has anyone had the same experience? Is there a possibility that the correct translation is also displayed in the form through automation?

Thank you in advance!

Marc -Devoteam-

HI @Jannick Bettighofer 

Jira automation takes the language into account as it doesn't know the language the request is raised.

Manual adding with take the language into account, as then the right from translation is used based on locale settings.

Suggestion is to raise this at Atlassian Support