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Are Confluence Database Jira Issue Fields Broken Right Now?

Eliot Martin_5krlls

Jira Issue field types in all of my databases in my Confluence (Cloud) instance have stopped working.

Entries that have this field already populated with Jira Issues now only contain text of the Issue Key rather than the link back to the Jira Issue.

Entries that I attempt to populate this field by searching a knows Jira Issues Key just display "No Options" and refuse to let me add an Issue.

Entries that I attempt to populate this field by pasting a URL to a know Jira Issue just remain empty.

This is the case for all previously working databases, and any new ones that I create.

Jira Issue links on a Confluence page work normally, suggesting that my Jira and Confluence instances are still linked.

Is this just my Instance, or is everyone experiencing this at the moment.

Accepted answers

Shannon S

Hello Eliot,

Good morning, and thanks for raising this issue! There was a problem yesterday where Jira issue fields in Confluence Databases were rendering in plain text, but that has now been fixed.

Can you confirm if you are still currently having this issue?

Thank you,

Shannon S | Atlassian Cloud Support

All comments

Shannon S

Hello Eliot,

Good morning, and thanks for raising this issue! There was a problem yesterday where Jira issue fields in Confluence Databases were rendering in plain text, but that has now been fixed.

Can you confirm if you are still currently having this issue?

Thank you,

Shannon S | Atlassian Cloud Support

Eliot Martin_5krlls

Yep, it's working again.

Shannon S

Hi Eliot,

I'm glad to hear that! Thanks for confirming.

Take care, and I hope you have a nice rest of your week.

Shannon S | Atlassian Cloud Support

Susan Hauth _Jira Queen_

And it's not working again? We are having this exact problem today.

Eliot Martin_5krlls

Jira links are being displayed correctly in my databases at the moment if that is any help.

Susan Hauth _Jira Queen_

Hi,

Figured it out, the original issue was moved to another project. THe link broke I think because the user did not have access to the new project. I have corrected, and set up the links again and they are working!

Thanks Eliot...

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