Confluence Automation Cannot Access Tasks Anymore

Question

I created an automation rule in confluence to create a jira issue for every confluence task that is created and assigned to me.

I have access to both confluence and jira and can piblish/edit pages and tasks and create jira issues.

The automation did work already, but now it is giving me an error "Task cannot be retrieved".

The automation limits have not been reached yet.

The rule is very simple:

Trigger: When a Task is created

Then: create a new issue in my jira project with the {{task.body}} as issue summary

Does anyone have any idea?

Anja Beyerbach_zo82kh · Answer

I created a ticket and received a response, that the problem is now known and they are working on a fix.

David Huerva · Answer

Hello. We just experienced the same issue. I attach a screenshot of the audit log. Thanks!

Bill Sheboy · Answer

Hi @Anja Beyerbach

Yours is the second community post I have seen in the last 12 hours for this symptom.  I checked and did not find an open defect for it in the public backlog, so I recommend working with your Jira Site Admin to submit a ticket to Atlassian Support to take a look:

https://support.atlassian.com/contact/#/

Kind regards,
Bill