Prevent Due Date from being Changed after it is created

Question

Hi All,

TIA. I want to create Epics and Tasks with due dates, but after it is set the first time I want to prevent it from being edited unless I trigger it by automation. What I have found though is that the due date cannot be input when I try to create a new issue if I turn the permissions to editing the Due Date off.

How do I create it such that I can create new tickets with the Due Dates, but subsequently they will need to be edited by the automation?

Thank you,

Amanda Tay

Amanda TAY · Answer

@Valerie Knapp Hi Valerie, i am still having some issues, could you see my comment above please? Thank you!

Amanda TAY · Answer

Hi Valerie,

I tried built and tested the solution, and created a new screen for "Editing" where i removed the "Due Date" field.

- Tested: Create ==> Works

- Tested: View ==> Works

- Tested: Edit

What i found is that when i trigger the workflow, it changes yes with the comment box pop up. But, I am still able to edit the Due date in the task. Do i have to create 2 screens for edit? And then how do i put them in?

Amanda TAY · Answer

Hi Valerie,

Thank you, let me digest and test this and let update you!

Thank you!