Automation to update Custom Field (Select List, Single Choice) with an existing value

Ivan Garcia_piq3ih

Hoping to get some help creating some automation that might help my team work a little better, and with less tedium.

I'm curious to learn if there is a way I can create automation that will populate a custom field (Select List type, single choice) with the value that appears in the another. To provide more information for a follow-up example. The custom field would be named Organization Name. This custom field contains Options I can use as a single select dropdown list of options, some of these options would be:

• Value 1
• Value 2
• Value 3

An example use-case would be the following:

1. I create a Task wherein Summary = Value 2
2. Automation would be: When a Task is created, update Organization Name field value to pull from Summary
3. Wherein the result would be that Organization Name = Value 2

I'm curious is this would be possible. I don't know if the custom field being a list of values creates problems vs just a label. And I likely understand that the value in Summary would need to be exactly the same as the option in the custom field.

Any help would be appreciated!

 

Trudy P Claspill

Hello @Ivan Garcia 

Yes, that is possible used Advance Editing with JSON.

In the Edit action you would expand the More Options section and use the code shown below:

{
  "fields": {
    "Organization Name": {
      "value": "{{issue.Summary}}"
    }
  }
}

Here is a link to more detailed information about Advanced Editing with JSON.

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json