nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reorder a field in the incident view screen

Aggeliki K

Hello, I am trying to reorder the field 'actual start' in the view and in the edit screen.

In both screens the field is in the third position, but when viewing a ticket the field does not appear at this position. It is displayed in the 'More fields' section.

Is there another setting where I can reorder the fields that overrides the view/edit screen?

Also, when i fill the field with a value, the field is displayed in the details section.

Thank you in advance,

Aggeliki

Accepted answers

Aggeliki K

Hello @Marc -Devoteam- ,

This field is not included in a request type, so I have set the position only in the screens

All comments

Marc -Devoteam-

Hi @Aggeliki K

Look at the Issue View section of each request. First you will have to set the field to the context section and set in 3rd position there.

If this is a requirement for each request, you will have to repeat the action for each request.

This due to the fact an issue view on a request can have a different view then others depending on the request and field values that are most important