How can I successfully cancel all subscriptions and delete our account? I can't get any support and we have a hanging subscription that is not being used but we're being charged monthly.
Hi @Sock Monster
Welcome to the community.
You may follow the steps in the following documents to cancel the subscription.
https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/
Thank you.
hello @Sock Monster ,
Welcome to community.
Please find below links
- https://community.atlassian.com/t5/Jira-articles/Atlassian-Cloud-How-to-Delete-Your-Site-amp-Cancel-Your/ba-p/1772196
- https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/
If you are facing any issues please contact https://support.atlassian.com/contact/ and the team can further help you for your instance
Thank you,
Prachi
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