How to copy Reporters Manager attribute using the automation

Question

Hello Leaders,

I have an automation rule that copies the Reporters Department attribute. However, I want to use the automation to copy the Reporters Manager attribute, but it is not copying the attribute. I have checked the output of RestAPI and it is not fetching the manager attribute.

If it is not feasible then is there any alternative or workaround that would be helpful?

Manoj Kumar Gangwar · Answer

I already tied value {{webhookResponse.account.extended_profile.manager}}

Here is the Rest API response:

{"account":{"account_id":"712020:c005577b-dba6-4cb8-b712-d65b5d479c8e","name":"Aahanna Gowda","nickname":"Aahanna Gowda","locale":"en-US","email":"aahanna.gowda@mysite.com","picture":"https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/default-avatar.png","extended_profile":{"job_title":"Business Process Associate","organization":"Host Support Bangalore"},"characteristics":{"not_mentionable":false},"account_type":"atlassian","account_status":"active","email_verified":true,"privacy_settings":{"name":"public","nickname":"public","picture":"collaborator","extended_profile.job_title":"public","extended_profile.department":"collaborator","extended_profile.organization":"collaborator","extended_profile.location":"collaborator","zoneinfo":"collaborator","email":"collaborator","extended_profile.phone_number":"collaborator","extended_profile.team_type":"private"}}}

Kawan Diogo_ykfovu · Answer

Hello @Manoj Kumar Gangwar

Could you please share an template of the webhook response with us?

Sometimes the webhook return directly into the body, so you can make a try using a value like {{webhookResponse.account.extended_profile.manager}}

Best Regards