Automation to subtract two fields not working

Daryl Marsh

Hello, I'm in the process of trying to create an automation that will give us visibility into how far off our teams estimates are from the actual time spent during development. Everything is working as expected, except the last step - isnt that always the case.

I have a custom field (customfield_10795) that is a text field that has the value of how many days the issue was in development. I want to take that value and subtract it from 'Story Points' and write that value to another custom text field.

Here is the smart value I'm using - {{issue.Story Points.minus(issue.customfield_10795)}}

Audit log says this was successful but never wrote to the custom text field.

The value that is currently returned is just the Story Points.

I've tried just about everything including swapping out minus for diff and using a 'number' field instead of a text field.

Trudy P Claspill

Hello @Daryl Marsh 

As a debugging technique, with you FOR branch can you add a Log action to print out the two smart values you are trying to use:

{{issue.Story Points}}

{{issue.customfield_10795}}

This is to get confirmation that the fields contain the values that you expect. Please then share with us an image of the updated rule and the output in the audit log.