Hi,
Currently, when we need to add customers to an organization, we follow this process: Project -> Customers -> Add client. However, we frequently encounter an issue where the invitation email doesn’t reach the customer. This makes the process of adding staff or users tedious and time-consuming.
Is there a way to add people without requiring them to accept the invitation? For example, we’d like to simply tell them: "Log in using this email," and Jira would just prompt them to create a password, without relying entirely on the invitation email.
Is there any setting or feature that can make this process smoother and less dependent on the end user?
Thanks for your help!