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How to disable "Add Product Permissions" from users

LAL_i6rck1

Our users seem to create new confluence sites instead of spaces.

How can I disable the "Add Product Permissions" from all users except organization admins?

I havent managed to find where I can set these permissions.

Could someone please provide detailed instructions where I can find the menu?

Accepted answers

Tomislav Tobijas

Hi @LAL ,

On top of what everyone else said, updating product request settings is only available for Enterprise plans.

There are some 'hot' discussions about this pretty much everywhere in the community, but I would suggest taking a look at the following (closed) feature suggestion: ID-7697: Prevent managed users from creating cloud site using a verified domain.

Cheers,
Tobi

All comments

Anshul Arora_bkb85y

Hi LAL,

If users are creating new Confluence sites instead of spaces, they likely have Product Administration permissions that allow them to create new instances (sites). They might have "Add Product" permissions in Atlassian Access.

Go to the Atlassian Admin Console (admin.atlassian.com).
Select your organization. In the left-hand navigation menu, click on Settings → Product Access.
Locate the "Add Product Access" setting. Turn off the toggle for "Allow users to create new sites" or ensure that it is enabled only for organization admins or specific groups.
Go to Directory → Admins. Ensure that only the appropriate users (e.g., IT Admins, Tool Admins) are assigned the Organization Admin role.
Remove unnecessary users from this role to limit access.

Hope this helps.

Trudy Claspill

hello LAL

Any person can go to the Atlassian web site and sign up for a free instance of Confluence. You cannot prevent that.

If they are doing so while logged in through Atlassian user accounts that your company manages, review the following documentation for information on what is required for your Organization Admins to address the sites being created.

https://support.atlassian.com/organization-administration/docs/control-your-shadow-it-footprint/

Tomislav Tobijas

Hi @LAL ,

On top of what everyone else said, updating product request settings is only available for Enterprise plans.

Cheers,
Tobi

LAL_i6rck1

Huh well that's unfortunate. I was sure that cant be the case and I'm just misreading things.

Thanks for the answer. Time to school the users I suppose.

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