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Receiving "Some of your work items need attention" Emails

Ed Braiter

Hi.

All of a sudden I am receiving Emails with the subject line "Some of your work items need attention".

In the body:
You have 1 overdue item

Stay on track - some of your work needs immediate attention.

View work item [link]

My boss hasn't seen these before. Email address of sender is jira@po.atlassian.net
Headers do look normal except it says at one point "mail-us.atlassian.net discourages use of 67.231.154.164 as permitted sender".

Thoughts? Thanks

Accepted answers

Nikola Perisic

Welcome @Ed Braiter

Sounds like a phishing mail to me. Especially when they are urging you to take action. What you can do is to Copy link address (DO NOT CLICK IT) and paste it into Virus Total website.

All comments

Nikola Perisic

Welcome @Ed Braiter

Sounds like a phishing mail to me. Especially when they are urging you to take action. What you can do is to Copy link address (DO NOT CLICK IT) and paste it into Virus Total website.

Ed Braiter

Thanks. If I copy and paste as is, it is listed by all checked as clean. However, we use Proofpoint and it sticks their URL prefer and who knows whatever else. So I am not sure if it thinks Proofpoint is OK or the full URL.

Nikola Perisic

Not sure what Proofpoint is, nor how does it work, this article may help you out: https://community.atlassian.com/t5/Confluence-questions/po-atlassian-net-legit-domain/qaq-p/2765836

First comment specifies the email address that you have mentioned.

Ed Braiter

Yes. From that article it looks legit. I tried it and it did point to an internal ticket that was past due [but also delayed again].

Thanks

Vignesh Jayagopal

Hello, we are also started receiving this recently.

We want to stop this globally, as we have different mechanism for notifying users over due date. Please let me know how to stop this globally.

Ed Braiter

The "trk" in the URL tells me that it is going to a tracking site first.

Evelina Bender

Any other Jira notification I get, when I hover on links I always see our Atlassian domain, this is why this kind of raised a red flag to me.

Amanda Culver_sw9zwj

it's a user configuration, meaning that EVERY SINGLE PERSON has to turn it off (or set an outlook rule to throw it in the bin).

See the solution in this thread : Solved: Overdue alert emails: how to turn them off?

NoName_ffzb3m

Did you ever figure this out? We're getting them too and we don't know from where. They are legit emails from Jira, we can't find them in customer notifications or automation

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