😖🔗Link issue with rule automation is not working

Dario Alarcón_opetk4

Hello community, I hope you are all well.

I am setting up an automation rule and I have the following scenario which I cannot solve.

I need requests "B" and "C" to be linked to "A", is this possible? I have been trying with branching but I have not been able to make it work, because they end up being linked to the triggering incident.

 

I hope you can help me, thank you very much for your collaboration. 👋🏻

Trudy P Claspill

Hello @Dario Alarcón 

What I would advise is trying something like this:

Ignore the trigger, and use your own details in the Create Issue actions

After creating issue A, branch to that issue.

Then create issues B and C, using the Linked Issues field to link each one to A (the issue in focus for the branch).