Help Needed: Creating a Board of Boards with Company-Managed and Team-Managed Software

Anuska Aryal

Hi everyone,

We have different project boards for each team in our company, and each team manages their own sprints. Out of these, three teams use team-managed projects, while the other two use company-managed software.

I’m trying to create a "board of boards" that:

1. Includes issues in either the "To Do" or "In Progress" status.
2. Finds unresolved issues (i.e., no resolution set).
3. Finds resolved issues where the resolution date was more than 2 weeks ago.

Here’s the JQL query I’m using:

project IN (project keys here)
AND (status IN ("To Do", "In Progress"))
AND (resolution IS EMPTY OR (resolution IS NOT EMPTY AND resolutionDate < -2w)) ORDER BY updated DESC, Rank ASC

However, when I add this query and save the board, it only shows tickets from the company-managed projects. Tickets from the team-managed projects are not appearing.

Could this be a permissions issue with the team-managed software projects? Or is there something else I might be missing?

Any help or insights would be greatly appreciated!

Thank you!

Mohanraj Thangamuthu

Hello, Good day. If you have added all 5 projects in JQL then check the following.

 

1. Go to board settings >> Column mapping and make sure all status has been mapped and there is no unmapped status

2. When you run this JQL from advanced search then issues from all 5 projects shows up ?