Update Issue with Labels which depend on User Input gathered when manually triggering an Automation

Rob Rademeyer

My automaton essentially follows these steps

1. Manually triggered
2. Ask for input from the User (check/uncheck a single checkbox)
3. Log the value selected (so I know it's working)
4. If the checkbox is checked, add Label 1
5. If the checkbox is not checked, add Label 2

I simply cannot get this to work :-<

The User Input is working correctly and I am able to trap the value i.e. True or False.

Then when I want to get the appropriate label added to the Issue, I create an IF block and test for my User Input, followed by a THEN block which adds the appropriate label.

I have tried many different versions of this process but none of them work - I always get a "The following issues did not match the condition: XX-YYYYY" in the Audit Log, and the Label is NOT added.

Any suggestions?

Hans Polder_7ci2ta

Hi Rob,

Welcome to the community!

The issue is that you're using: {{issueInputs.sanctionYesNo}}

Where it should be: {{userInputs.sanctionYesNo}}

Can you test this change?

 

By the way, when testing this in my own environment it seemed to make more sense to simply choose for a Dropdown rather than a checkbox (if I understood you correctly, you were using that?). If you can't get the rule to work after applying my suggestions above, please share more details (screenshots) on how you've configured exactly your Trigger.