Automation branch not showing all sub-tasks

Question

I made an automation to transition a subtask when the parent transitions to a specific status. It works for subtasks created by scriptrunner but not subtasks created manually. Same content, same type, etc...

In the audit log the manually created ones don't show up until I go into the subtask and edit a value.

Seems like somehow its not correctly indexed or something but I don't know how to fix it.

Bill Sheboy · Answer

Hi @Kevin Verheyden

For a question like this, context is important for the community to help.  Please post the following:

* an image of your complete automation rule in one single image,
* images of any relevant actions / conditions / branches,
* an image of the audit log details showing the rule execution, and
* explain what is not working as expected and why you believe that to be the case.

Kind regards,
Bill

Kevin Verheyden · Answer

Added this post-function right before the Jira index in the create transition with scriptrunner and now it works. Even though Jira should do the same..

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.util.ImportUtils
import com.atlassian.jira.issue.index.IssueIndexingService; def issueManager = ComponentAccessor.getIssueManager()
def issueIndexingService = ComponentAccessor.getComponent(IssueIndexingService)
def wasIndexing = ImportUtils.isIndexIssues()
ImportUtils.setIndexIssues(true)
issueIndexingService.reIndex(issueManager.getIssueObject(issue.id))
ImportUtils.setIndexIssues(wasIndexing)

Tharaka_Hettiarachchi · Answer

Hello @Kevin Verheyden ,

Can you please share screenshot of your automation rule?