Unfortunately the solution described in https://support.atlassian.com/jira/kb/how-to-retrieve-automation-rule-execution-count-in-jira-data-center-via-rest/ is not working , as it only delivers the rule configuration but not the mentioned performance insights of the count of rule executions, no actions and error count.…
We are running Jira Data Center v11.3.8. Users have been reporting a strange issue. The issue is while updating a custom field (for example, Field A) via Edit screen, other custom fields on the same screen (such as Field B, Field C, etc.) that already contained values are sometimes cleared after submitting the form, even…
Problem Users that are new to the forum and are not aware of the security risks as such as posting their email addresses and their full site name instances. This jeopardizes their data security and may lead to things such as phishing attacks that are getting more sophisticated. The new option which is Hiding the content is…
Hello Everyone, however it's becoming an "oldtimer" question but really important for us. We'll move to Cloud 1 year from now but several projects need from now till the migration (so in the upcoming 12 months) a solution. I'm aware that there are several plugins, even free ones but we have now a plugin purchase freeze…
Hey, I’m using Jira Automation and I want to append an attachment that meets a certain condition to all subtasks of an issue. The trigger is a new attachment being added to the issue. I don’t want to replace the existing attachments on the subtasks — I just want to add the new attachment while keeping all existing…
I'm trying to measure the elapsed time between certain statuses for a Sub-Task. I have configured the appropriate Custom field (Sub-Task - Elapsed Time) and also configured the Context for the field, specific to the project and the issuetype. In order to check it is on the right screen, I have turned it on to show when…
Hi, What other predefined variables are available in the canned responses? Similar for example: (issue.reportes.name).
Hi While trying to migrate some projects from data center to cloud site using JCMA using dedupe process, when we are selecting choices in dedupe input file and try to upload in the required section, we are getting error like "The uploaded CSV file has structural issues. Please try again.". So, is there anyone faces the…
I have a filter that shows 2492 entries, but my roadmap is only showing 2370 issues and I am trying to figure out. I am not able to see why I am filtering out these 122 entries. I have checked to make sure that I am not excluding releases, I have set the time filter to well before we started this project (3000 days).…
During Jira Integrity Check, I see errors showing that several Agile Board Card Colors refer to missing users. I remove the users from the board Card Colors configuration, but after some time the references appear again. Has anyone seen this behavior before? What is the correct way to permanently remove these missing user…
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