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Transition issue when parent (linked) issue transitions

Vytautas Dėlkus

Hello,

I want to change the issue status if the linked issue changes status (Done).

Or in very practical terms - I want to know when the bug is fixed so I can add a ticket to a specific queue.

There is one more thing - linked issues will always be on different projects.

Thanks for your help!

Accepted answers

Kris Dewachter

Hi @Vytautas Dėlkus ,

The easiest solution is indeed to put the trigger on the tickets of project A.

A scheduled automation rule could also work, but will be more difficult to setup. Also, you might be running into limitations on the maximum number of tickets an automation rule can handle in a single run.

Best regards,

Kris

All comments

Kris Dewachter

Hi @Vytautas Dėlkus ,

This can be done with an automation rule.

You will need to set the trigger to a status change of the "linked issue".

You can then get the linked issues and change their status accordingly. Below you can find an example.

Screenshot 2025-01-02 at 09.34.16.png

I hope this helps.

Best regards,

Kris

Vytautas Dėlkus

Thank you, Kris, for help!

Let me see if I understand this correctly. I have 2 projects, project A the developer uses to fix bugs, and project B (JSM) where we inform external stakeholders.