Going back and forth to textarea box creates formatting issue

Adrian M_2w57lz

When going back and forth from various fields creates formatting issue

Hidden Field named DescriptionWhat

User input fields:

DescriptionWhatText - Textarea

LinkToRepo - Text

ModulesList - Multi Select

The User Input fields are concatenated to the DescriptionWhat and the DescriptionWhat is saved to Jira. (see bottom of this post as this editor does not allow text to be inserted by copy and paste)

Scenario #1 - If the user inputs the values sequentially, all is ok and the data is formatted appropriately and saved in Jira.

Scenario #2 - If the user inputs a field, goes to another, comes back to the previous field and edits the content then the data isnt formatted appropriately and this shows when saved in Jira. 

In scenario #2 the concatenated values from the fields gets wrapped in single quotes and that is wrapped in [] brackets which gets sent to Jira 

This is the debug info

This is what is saved in Jira

DescriptionWhat=[entry.DescriptionWhatText]\\n \\n *Requestor's Repository:* [entry.LinkToRepo]\\n *Modules Called:* [entry.ModulesList.asArray()]

Humashankar VJ

Hi @Adrian M 

The renderer used for the text fields may not support rich text formatting, which could lead to issues when text is edited or formatted improperly. It's advisable to check if the field is set to use a renderer that supports rich text (like Wiki Style) rather than plain text.

To learn more - Confluence Jira macro shows Descriptions with text...

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards