Jira automation

Question

Hi,

How can I create an automation that checks if there are more than five tickets assigned to a member in a week?

Thanks,

Rajan

Anusha A · Answer

Hi Rajan,

To ensure we can assist you effectively with this case, I have created a support ticket on your behalf. You should have received an email notification confirming this.

Have a great day ahead.

Regards,
Anusha A

Rajan Dangol · Answer

Hi Anusha,

It seems they're unsolved as well. Would you be able to raise a ticket and let me know if this is possible?

Thanks

Rajan

Anusha A · Answer

Hi Rajan,

Please can you check out the discussion here and let me know

* https://community.atlassian.com/t5/Jira-Service-Management/Notification-when-ticket-count-exceeds-a-certain-threshold/qaq-p/2589683 
* https://community.atlassian.com/t5/Jira-Service-Management/How-to-create-a-Jira-Service-Desk-ticket-reminder/qaq-p/1169309#M37193

If the issue remains unresolved, I can create a support ticket for you to provide more effective assistance.

Regards,
Anusha A