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When I export a page to pdf, the images do not load. Why?

Kateryna Berdnyk

My article in confluence has 17 pages in PDF format. There are images on each page, so when I try to export it, the first 3-4 pages have images loaded, and the images on the rest of the pages are not available for viewing. The impression is that an insufficient timeout is automatically set when exporting. I tried to split the article into 2 parts, so I had a PDF document of 7 pages, and only the first two images loaded correctly.

What to do? I need to export a document and transfer it to partners who do not have access to corporate confluence.

I uploaded an example below

Снимок экрана 2024-12-10 в 18.42.17.png

Accepted answers

Yulia Lenina _AppFox_

Hi Katerina, unfortunately, as you guessed correctly, Confluence has a well known issue with exporting. One of the workaround could be to use marketplace apps like Scroll PDF by K15t. This app is very popular and reliable.

Kristian Klima_gtcuat

Hi @Kateryna Berdnyk

You're not the only one...

https://community.atlassian.com/t5/Confluence-questions/When-exporting-documents-from-Confluence-some-attached-images-do/qaq-p/2891417

I vote for the app that @Yulia Lenina _AppFox_ recommended.

(As a content person though... a Confluence page that takes up 17 pages long in the PDF format might be a tad too long to read - unless it's a legal document in which it matches the intended use-case )

All comments

Yulia Lenina _AppFox_

Kristian Klima_gtcuat

Hi @Kateryna Berdnyk

You're not the only one...

https://community.atlassian.com/t5/Confluence-questions/When-exporting-documents-from-Confluence-some-attached-images-do/qaq-p/2891417

I vote for the app that @Yulia Lenina _AppFox_ recommended.

Kateryna Berdnyk

Thanks for the advice.

I hope that installing this add-on will help me.

Kateryna Berdnyk

Thanks.

Yulia Lenina _AppFox_

I hope so too!

Colin Hewson

I have a similar problem. We are using Confluence to create detailed technical designs that consist of a number of sub-pages that are then consolidated onto a master page using the /include macro. This allows us to fix the format and structure of the document whilst allowing individual users to work on separate components.

The 'consolidated' document is then exported to PDF.

However, only the first few images appear in the PDF file even though they display correctly on the individual pages and on the consolidated page.

I am not in a position to request and get approved any third party apps that are effectively 'in-app purchases' as part of the Confluence package. We are already on the Premium level.