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How to create an automation that updates a JSM CR item of a newly created Confluence page's URL?

Ian Templeton

I have created JSM automation for our Change Request Issue Type that creates a Confluence page if the reported selected the option to have a Confluence page created.

I would like to have the CR updated w/ the Confluence page's URL. Doesn't matter if it's a comment in the CR or an update to the description. How would I create this rule?

Thanks in advance!

Accepted answers

Harrison Ponce

Hi @Ian Templeton , this is a really great use-case!!

You can use the createdPage smart values from a Jira automation to reference created page(s). These can be used in comments, emails, etc.

Check them out here and let me know if you have any questions. Hope that helps!

- Harrison

All comments

Harrison Ponce

Hi @Ian Templeton , this is a really great use-case!!

You can use the createdPage smart values from a Jira automation to reference created page(s). These can be used in comments, emails, etc.

Check them out here and let me know if you have any questions. Hope that helps!

- Harrison

Ian Templeton

Thanks @Harrison Ponce appreciate the guidance!

Harrison Ponce

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