Automating email being sent out when all sub tasks are done?

test-kb

Trying to set up an automation that will send out an email when all children issues are marked done on a task but it has not been moved to the done column on kanban. I have attached photos to show what I have so far. Is this correct? 

I am completely new to this so any help is greatly appreciated.

Trudy P Claspill

Hello @test-kb 

Welcome to the Atlassian community.

I would add a Condition after the trigger to check if the trigger issue's Issue Type is Sub-task (or "Subtask" if this is for a Team Managed project). The Branch for Parent would run if the trigger issue is another Issue Type that could have a parent, like a Story with an Epic as its parent, but the Condition in the branch to check the status of Sub-tasks would then fail.

Do you use more than one Status value to indicate an issue is complete, or is "Done" the only Status value you use for that?

What you have so far is correct. You just need to add the step to send the email.