Assignee field not coming up when creating a ticket

Amanda Gray_owf730

When Creating a ticket the Assignee field does not come up.  If I edit after creation it is.
Ive checked the following based on other questions on the forum and all appears as it should, im not sure what else to try:

 

1. The Assignee field is not present on the Create Screen: Navigate to Project Settings > Screen > Create Screen and check id the field id present on that screen or not. 

2. The Assignee field is hidden in the Field Configuration: Navigate to Project Setting > Issues > Field Configuration and click configuration. Search for the filed and make sure it's not hidden.

3. Permission Issue:  Navigate to Project Settings > Permission and check if you have the Assign Issue permission. 

Jehan Bhathena

Hi @Amanda Gray 

If your Issue Create Screen has a lot of Custom fields, few fields may get hidden during the create issue pop-up

https://confluence.atlassian.com/jirakb/unable-to-find-the-field-while-creating-a-jira-issue-even-though-the-field-is-added-to-the-create-issue-screen-1375862792.html, you can use the "Find your field" option to verify if the field is present of has been hidden due to some other setting: