Jira Clone - JSON for Single value copy ( dropdown fields)

marianna_taborda

Hey!

 

I'm trying to create a cloning rule that copies a ticket from one project to another. On both issue types we have a dropdown field with a list of values that I need to be able to clone in order to allow for a new ticket creation. 

I've been basing the JSON on this documentation, using both the "id" and the "value" options with no success. On our instance we have too many fields sharing the same name, so I'm unable to choose this field from the list of fields to set. 

 

I've already reviewed all the values in the dropdowns and they do match. The only way I've managed to get this to work is using userinputs, which is frustrates the goal to automate post resolution the cloning into the other board. Any advice would be very much appreciated, thank you! 

Trudy Claspill

Hello @marianna_taborda 

What types of projects are the source project and destination project? Get that information from the Type column of the View All Projects page under the Projects menu.

If either is a Team Managed project, are any of the custom fields that are involved custom fields that were created locally in the Team Managed project vs. custom fields created globally and re-used in the Team Managed projects?

Have you tried something like this:

{ "fields": 
  {
    "customfield_38811": {"value": "{{triggerIssue.customfield_35254.value}}"}
  }
}