Jira Service Management > Trello Board Automation

Simge Şengel

We actively use Jira Service Management. Previously, we were using both Jira Service Management and Jira Software to automate the tickets opened in the Service Management portal and automatically open them to the relevant projects in Jira Software. However, now we have switched our projects to Trello, but we continue to use Service Management. Is there any possibility to open the tickets opened via Service Management to the related projects by automating them to Trello? 

Bill Sheboy

Hi @Simge Şengel -- Welcome to the Atlassian Community!

I do not believe there is a Create Trello Card action in Jira Automation rules (here is a suggestion to add that), and...

A workaround would be to use the Send Web Request action to call the Trello REST API to add a card.  I have not tried this, and here are some references if you want to do so:

• https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828
• https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-post

Kind regards,
Bill