I want to send an email to all assignees & reporters of unresolved issues within a project to inform them about changed usage of a field.
Hi Robert,
You can create an automation for jira;
1.When: Schedule use a JQL( resolution is EMPTY)
2.Then: Send email ( to Assignee and Reporter)
HI @Robert-van
This is currently not possible, see this open feature JIRAAUTOSERVER-366 and all linked duplicates related to this.
Please keep in mind to disable the rule after it hace succesfully ran to not spam them with daily email.
Welcome @Robert-van
You can use something like:
In this case for trigger the Label field was used.
It should match the JQL that contains status categories of To Do and In Progress, meaning that the issue is not resolved - this is with the assumption that your Done statuses contain the legitimate statuses that are indicating if the issue has been either Done or Resolved.
Action is to send the email to Assignee and Reporter.
Hi @Robert-van
You can achieve this by Automation Rules.
-First configure the filed value.
-Configure the Project
-Configure the Issue status.
-Write the content for your email.
Hi @Mohaddis Hassan
@Robert-van wants to give an update up front not when changing a field value.
Hi @Marc -Devoteam- Then he can use Schedule for this!
Thanks, a colleague made the same suggestion and it works
It is possible, see the answer from Christian0791
Thanks for your reply; the schedule trigger works better
Indeed, the schedule trigger is better
Between the trigger and action, I added a query to select unresolved issues only, to limit the number of mails
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