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What condition is needed when running an automation with the option of running 1 of 2 stories?

Keyshla Coriano Parrilla

I am trying to create an automation which has a total of two (2) stories. But only one story should be run depending on the label selected. Currently, the automation has an If Block condition with a specific label in the event the user needs the second story. But when the label is used, both stories are run instead of just the second story. Could the community please provide guidance for using the correct condition? Thanks!

Accepted answers

Trudy P Claspill

Hello @Keyshla Coriano Parrilla

What do you mean by "run"?

Whenever asking for help with an automation rule, it will enable us to help you more effectively if you provide:

1. Screen images showing your entire rule and the details of each step.

2. Screen images showing the output in the rule execution audit log.

3. A detailed explanation of what you expected to happen, what you wanted to happen, and what actually happened.

All comments

Trudy P Claspill

Hello @Keyshla Coriano Parrilla

What do you mean by "run"?

Whenever asking for help with an automation rule, it will enable us to help you more effectively if you provide:

1. Screen images showing your entire rule and the details of each step.

2. Screen images showing the output in the rule execution audit log.

3. A detailed explanation of what you expected to happen, what you wanted to happen, and what actually happened.

Keyshla Coriano Parrilla

1. By run, I mean only one story should be listed in the epic depending on the label used (story 1 or story 2). Essentially making the automation work as it should/

2. When selecting the label expected to list only Story #2, then both stories are listed. When checking the Audit Log, no errors are found.

Trudy P Claspill

Thank you for the additional information. I have a question.

Is the label specified at step B included in the labels you have listed in step A?

Screenshot 2024-10-26 at 1.21.14 PM.png

If so, that is why both Story 1 and Story 2 are getting created. You need to check the Labels after checking the Components, and you need to use an If/Else block.

Screenshot 2024-10-26 at 1.28.38 PM.png Screenshot 2024-10-26 at 1.30.43 PM.png

Keyshla Coriano Parrilla

That helped a lot. Thank you!

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