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Epics displaying as unassigned on Jira Plan (cloud)

James Doyle_bt35kt

I have been looking at creating plans in Jira for our development teams on the basis of giving us a solid holistic view of epics in progress and capacity etc.

I have configured two plans and on one of the plans for some reason it keeps showing as unassigned (see below).

I cant work out why these (total of around 5 epics appear in this section, they are assigned to a team and on most I am assigned to them as Assignee but yet they still appear in this section.

Also have tried changing the plan to look at a project or the teams board but still they appear there.

Any assistance greatly appreciated.

Accepted answers

Kim Ranch Olsen

Hi @James Doyle

You probably already found the solution, but then this might help others having the same issue:

Solution can be found in this article: https://community.atlassian.com/t5/Advanced-planning-questions/Unassigned-in-Advanced-Roadmap/qaq-p/1857975

Once all child issues under an epic have been assigned to a team, the epic disappears from the Unassigned section.

Hope this helps.

All comments

Yong Yang

Hi @James Doyle

I think the unassigned means unassigned to a specific user, but not a team. If you assign it to a user, it should disappear from Unassigned group.

Thanks,

YY Bro

Kim Ranch Olsen

Hi @James Doyle

You probably already found the solution, but then this might help others having the same issue:

Solution can be found in this article: https://community.atlassian.com/t5/Advanced-planning-questions/Unassigned-in-Advanced-Roadmap/qaq-p/1857975

Once all child issues under an epic have been assigned to a team, the epic disappears from the Unassigned section.

Hope this helps.

James Doyle_bt35kt

Thanks for that @Kim Ranch Olsen that actually has resolved the issue.

Cheers, James.

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