Unassigned in Advanced Roadmap

[Keith Francis]

I'm creating Product/ Initiative/ Epic/ Story/ Task/ Sub-Task as my structure in company managed project and when i go to Advanced Roadmap I have some of the Issues that have appearing as Unassigned when I view by Teams. These issues are assigned as it shows in the Team associated folder but also in unassigned.

[Joseph Chung Yin]

@Keith Francis -

Are you referring to issue assignee?  If not, are you referring to team assignment?

Please clarify.  Screenshots of your issue will be the best to allow us to assist you further.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Keith Francis]

[Keith Francis]

Thanks Joseph - Its the Team assignment 

[Joseph Chung Yin]

Excellent.  Your finding is correct.  Team assignment needs to be done at all level (issues) as you discovered.

If my suggestion helped you, please click "Accept answer" when you have a chance.

Best, Joseph

[Kristina Radeva]

Thanks, this helped me too! I fixed it by changing the hierarchy filter and only showing the Epics and nothing below it. 

[Keith Francis]

I've worked it out - its because the stories and subsequent tasks aren't assigned and therefore shows up as unassigned through the hierarchy level 

[Jessica Ketcham]

Thank you! This worked for me.

[Aislin Percival]

I assigned my issues (at every level) to a team, assigned the team to the board and grouped by sprint but my sprints are still not appearing at the top of the top level planning view. 

The source is a scrum board. Right now there is only one source as we are really just testing out advanced roadmaps and learning. 

Trying to understand why they're not showing up (and hoping it is not something totally silly that I have missed).

The issues are also still showing up as unassigned even though they have been assigned a team and an assignee. Maybe there is a delay? I have refreshed several times and made sure to accept all the changes. 

Puzzled and would appreciate any advice.