Why the parent issue isn't find in my automation rule ?

Raphaël NORYNBERG

Hi everyone,

So basically my case is the following, I want to transition parent issues when all their childs meet a certain status.

I made an automation rule that triggers whenever a subtask do a precise transition, then a branch "For: Parent", I added some conditions then the action "Transition".

But when the rule triggers, it says this :

 

Branch rule / related issues

No related issues could be found.

I don't get why... when I search with JQL the parent issue of my subtask is found

Could someone help me to understand and make this works ?

Thanks in advance

Sarp Egemen

Hi @Raphaël NORYNBERG 

I replicated your automation in my environment, and it works.

I will break down your automation into steps so you may find something you didn't intend to do.

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First, your rule will only run for an issue that transitions from "en cours de dev" to "documentation à rédiger."

(Let's say we have an issue named "my issue" that undergoes the transition mentioned above.)

First of all, this issue must have a parent for the rest of the rule to execute. Therefore, this issue must be of either task level or sub-task level.

(Let's assume there is an epic called "my epic" that has "my issue" as a child.)

Then, the rule checks the parent of "my issue" which in this case is "my epic," and runs the conditional on that epic.

If "my epic" has a type of "Use Case" and a status of "En attente composant," then it looks for the second condition.

If "my epic" has subtasks, and all of those subtasks are of type "Composant" and are in any of the statuses "Rejeté", "Documents à rédiger" or "Traité"

Then "my epic" gets transitioned to "à prioriser."