Created a incoming webhook request for the PR and need to fetch the email address of the user?

Question

Created a incoming webhook request for the PR and need to fetch the email address of the user, who triggered the event or webhook add need to sent the email to the user using smartvalues.

How to fetch the email address of the user who created the PR in Bitbucket and need to send an email to the user using JIRA Automation. Please help me with this.

Bill Sheboy · Answer

I am not using the Bitbucket REST API at this time, and I am not working in your Jira site / development environment to know its configuration.  I recommend working with your team's engineers and your Jira Site Admin to implement this rule, step by step, and test it.

I can provide this how-to article for calling a REST API endpoint from an automation rule using the Send Web Request action:

https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

Sagar s gowda · Answer

Hi @Bill Sheboy  Thanks for the response. Could you please elaborate and can you add steps need to be taken to get this data for my automation rule. It will help me a lot.

Thanks in Advance

Bill Sheboy · Answer

Hi @Sagar s gowda -- Welcome to the Atlassian Community!

Short answer: you may need to call the Bitbucket REST API to get some of that information in the rule.

The available PR-related triggers are PR Created, PR Declined, and PR Merged: https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/

As those originate from outside of Jira, the {{initiator}} smart value will likely be the Automation for Jira user, and not the person who took the PR action.  You could use the Send Web Request action to call the Bitbucket REST API to find the person / user, and then use that to find the Jira user account.

Kind regards,
Bill