Moving an issue to a different project doesn't notify the reporter

Rajan Dangol

 

 

Moving an issue to a different project doesn't notify the reporter of the new ticket number reference. 

 

An issue is moved, has been set to :

• Current Assignee () 
• Reporter () 
• All Watchers () 

Samuel Gatica _ServiceRocket_

Hi @Rajan Dangol 

This behavior is explained here Notifications - Issue Moved 

Additionally, When an issue is moved, anyone who goes to the old <jira>/browse/<project>-<sequence>, they are automatically redirected to the new one.

The other option is to use Jira automation. Trigger issue moved and action sends an email to the users who need to get the email.

 

I hope this helps!

Best regards

Sam