Hi there!
I need to retrieve a list of customers (not users) within a specific project. I will receive requests from customers from outside and before open a ticket I need to check if it is a customer included in the list. In my project I use Java. Can anyone help me?
Hi @Andrea Italiano
Welcome to the Atlassian Community!
You can use the Jira Service Management REST API to retrieve information about customers associated with a project. The endpoint you'd use for this purpose is rest/servicedeskapi/servicedesk/{serviceDeskId}/customer.
rest/servicedeskapi/servicedesk/{serviceDeskId}/customer
Hi @Ashok Shembde
Thank you for you answer.
Do you have some example in java or could you tell me which dependency i can use in order to get a customers list?
Where can I find the serviceDeskId? Is serviceDeskId the same as projectKey?
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