nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

close ticket function

hello I have a question How can I ensure that the customer can no longer respond to ticket requests with the status closed or is that not possible the question refers to my support portal

Accepted answers

Allen Chen_x2mk3d

Hello @AkiraLiveTv ,

Have you tried below?

https://community.atlassian.com/t5/Jira-Service-Management/Disable-comment-for-customer-when-the-issue-is-closed/qaq-p/1490319

All comments

Allen Chen_x2mk3d

Hello @AkiraLiveTv ,

Have you tried below?

https://community.atlassian.com/t5/Jira-Service-Management/Disable-comment-for-customer-when-the-issue-is-closed/qaq-p/1490319

and where can I find the task workflow to store the value jira.permission.comment.use?

Nice thanks for help

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