Can't see the project on a combined board

Question

I created a board which is a combination of the different ongoing projects we have. However, I am not seeing one of the projects. All projects are team-managed and the board I created is in a company-managed project. I'm a Jira admin as well.

I tried filtering the board I created with just that one project and it didn't show as well. But when I use that JQL to just view the issues outside of the board, it works fine. Any idea how to fix this? Thanks

Jary Nubla_uakuzp · Answer

Hi Benjamin,

Thanks for your link. Unfortunately, I have removed the sub-filters but still encounters the same problem. Below is the screenshot for my board settings.

Screenshot: https://paste.pics/774cc2640ffa7a9c2482ba16f4402971

Benjamin_tmh9yg · Answer

Welcome @Jary Nubla ,

Depending on the type of board use, double check if there's any sub-filters that could prevents issue shown.

There a similar post to this:

https://community.atlassian.com/t5/Jira-questions/How-to-combine-multiple-team-managed-and-company-managed/qaq-p/2360204

Follow the guide and see if it works out for you.