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Automation update an issue with the same parent

Todd Winton

How would I update an issue with the same parent?

We have a common set of issues for new customer on boarding. When go live issue type status is updated to in progress, we want the transition team issue type to be updated by automation.

Is there a way to do this?

Accepted answers

Trudy P Claspill

Hello @Todd Winton

Yes, that can be done with Automation.

Can you provide a screen image that shows an example parent issue in this case, with the "go live" and "transition team" child issues? I ask so that we can ascertain if those are Subtasks, or child issues under Epics, or if the relationship is created in some other manner.

All comments

Josh Costella

Hi @Todd Winton

Check out the recipe here: https://www.atlassian.com/software/jira/automation-template-library/sync-work

You should be able to structure yours in a similar way to get the desired result.

Trudy P Claspill

Hello @Todd Winton

Yes, that can be done with Automation.

Todd Winton

They are child issues in the same epic. I have included each of the issues. and a screenshot of the automation and audit log. It looks like this is trying to perform this on the parent when the goal is to do this for issues with the same parent and a specific value in structure_hierarchy

Automation Audit log.png Automation Rule.png Automation Retrospecitve.png Automation Go Live.png Automation Epic.png

Trudy P Claspill

Hello @Todd Winton

Thank you for that additional information.

By using the Branch "For Parent" you are changing the focus of the rule to the Parent issue of the trigger issue. In this case that is COB-64500. Unless the rule is refocused again with the branch, the action in the branch will be against that issue.

In your branch I see you have a condition for Structure_Hierarchy. Do I understand correctly that you want that condition applied to the "sibling" issues of the trigger issue?

If I have understood correctly then I recommend that you change the "For Parent" branch to "For JQL" and use a JQL to select the "siblings" you want to affect:

parent={{triggerIssue.parent.key}} and Structure_Hierarchy=71

You can also eliminate the Condition within the branch when you use the above JQL.

Todd Winton

That worked! Thank you @Trudy P Claspill

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