Jira Automation Rule

Question

Dear all,

i want to create automation with related issue condition like in this photo

but when i create issue and i fill the fix version with "release 2" and "release 3" and when the jql search the issue, it shows some error like this,

i already use operator "IN" but they recognize the release 2 and release 3 as a same name cannot be separated,

anybody knows how to fix it?

Thankyou

Ashish Bijlwan_zogaqs · Answer

Hi @Nicolas Andika

Try below automation, you need to change if: issue matches JQL in your automation as fixversion is not empty and status not in (Done, Closed) and type != "Deployment Ticket" and Project = "Project Key"

Kindly try and let me know if you face any issue.

Thank you,
Ashish

Bill Sheboy · Answer

Hi @Nicolas Andika

Will your trigger issue always have Fix Version values for the comparison in the JQL?

If so, please try this to iterate over the values and create the list of version names:

fixVersion IN ( {{#issue.fixVersions}}"{{name}}"{{^last}}, {{/}}{{/}} )

If you also need to handle the case when the trigger issue has no Fix Version values, what should be checked for that case?

Kind regards,
Bill

Kishan Sharma · Answer

Hi @Nicolas Andika

Please check if the below JQL works for you -

fixVersion IS NOT EMPTY and status NOT IN (Done,Closed) and type != "Deployment Ticket"