Jira to register lessons learned without Confluence

Question

Hello Everyone, 
Does anyone has implemented a solution to use Jira as a knowledge base or a database to store lessons learned?

What's is the problem to solve: register the lessons learned in growth experiments and make it easy for people to find it later.
He don't have budget for jira addons or Confluence, and we'd like to avoid using Google drive and docs only.
We'd like to customize a screen epics to register the key information about the experiment and make it easy to search for it in the future. Example: experiments about acquisition funnel that were lost.

If you have any other idea or had the same experience, I'd love to hearing for you.

Best,

Jacob Vu_ir4dko · Answer

Hi @Julieta Dienstmann

If you aren't able to utilize a Jira add-on, something you could try is creating a specific project for lessons learned alone and then an issue type that you tie to that project with the specific fields that you're looking for.

I will mention though that we recently launched a Jira add-on that provides you with a lessons learned repository (https://marketplace.atlassian.com/apps/1234213/workshopiq?hosting=cloud&tab=overview). If you are interested in using it, I can give you a longer free trial as we recently launched this and are looking for feedback from users.

Julieta Dienstmann · Answer

Thank you so much, Josh! I believe this approach will be helpful. It seems like a good way to document lessons learned, but I'm curious—will it be easy to search for them using keywords? Do you have any suggestions on how to achieve that in Jira?

Josh Costella · Answer

Hi @Julieta Dienstmann

With Jira you have the flexibility to create custom issue types with any type of custom field. The only mandatory field is the Summary (title) of the issue. You could easily create a new issue type called "Learnings" (or similar) and then add whichever fields make the most sense for your findings. You can create additional custom Paragraph fields to use instead of Description. Those fields can support rich text formatting as well.

https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/

https://support.atlassian.com/jira-cloud-administration/docs/associate-issue-types-with-projects/

https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/

https://support.atlassian.com/jira-cloud-administration/docs/add-a-custom-field-to-a-screen/