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Re-Index in Cloud?

Heiko Lotz

During my imports something went wrong. Now my object type "Kunde" shows 1006 objects. But there are no objects (no filter):

Accepted answers

Heiko Lotz

Thanks @Nikola Perisic and @Pears Whims
Changing the project key did not work. Neither the bulk operation.

My solution is a manual one: I copied the scheme and deleted the "defect one".

All comments

Pears Whims

Hi @Heiko Lotz

Just to clarify, there is no re-index option in Jira Cloud, as indexing is managed automatically by the platform. More details are in https://community.atlassian.com/t5/Jira-questions/Can-t-re-index-Jira-Cloud/qaq-p/613607

If your object type “Kunde” shows 1006 objects but no objects are visible, consider trying the following:

Try using filter by just project key, perform a bulk operation (add a label, later remove the label).
Another option would be to change the project key temporarily and then revert it back. Jira Cloud supports project key changes, and this could force a refresh of the data and its display.

Let me please know if this helps.

Best regards,
Pears

Nikola Perisic

Hi @Pears Whims , changing the project key doesn't affect the current issues and all of the old links from an old project key will be automatically updated.

Heiko Lotz

Thanks @Nikola Perisic and @Pears Whims
Changing the project key did not work. Neither the bulk operation.

My solution is a manual one: I copied the scheme and deleted the "defect one".

Pears Whims

Thanks for the update @Heiko Lotz!

Well done, seems You can accept Your own answer as it resolved the case.

Stay awesome,
Pears.

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