due date change details

Nidhi singh_m3q0h9

Hello All,

Can anyone know how we can identify all ticket in which due date has been changed? I checked their is no JQL query which can fetch all ticket in which due date has been changed means not that which was set as an initial.

If JQL is not their except any addon do we have any alternate option to track that?

Thanks

Trudy P Claspill

Hello @Nidhi singh 

Without a third party app you have one option for finding information about issues where Due Date has changed at some point in the past - use the Jira REST API to retrieve issue change log information and parse through the logs looking for the information to indicate that Due Date was changed.

A go-forward solution would be to use Automation Rules to make a note in a custom field in each issue about the Due Date being changed. That rule could keep a simple tally of the number of times the field has been changed, or you could use a text field to keep track of the details of each change. You could then use JQL to search for information based on that custom field.