Difference between the two dates, calculated in days

kalaimani

Hello Community

 

My task involves calculating the difference between two dates: one is the issue creation date, and the other is a custom field that automatically populates when the issue transitions to 'Done.' How can I calculate the difference between these dates and, based on the number of days, update the value in a custom field?

 

We don’t use Add-ons here

Samuel Gatica _ServiceRocket_

Hi @kalaimani 

You can utilize automation to achieve this.

Please refer to Date difference {{[date1].diff([date2]).[unit]}} 

Example:

{{now.diff(issue.created).days}}

 

Hope this helps!

Best regards

Sam