Understanding the automation capabilities when it comes to Assets

Jared Schmitt

We want to automatically edit asset objects based on criteria. Currently there seem to be 2 options:

1. Use the Edit Asset field attributes
2. Branch on AQL and Edit object attributes

We're wondering: Using these options, can we

1. add / delete multiple values for a given attribute with a non-default type (for example of type Object)
2. add / delete attributes on object types

Would it be possible to call the Asset API directly from the automation to achieve these kinds of things?

Vijay Dadi_b69v44

Yes, asset objects have their own API end points. Here is the documentation link. Hope this helps.

https://confluence.atlassian.com/servicemanagementserver/assets-rest-api-documentation-1044101761.html

Vijay