Automation for updaing team field when issue is assigned to a person from that team

May Ovdat_dt3p1z

Hi guys

 

I have set Teams in JIRA, meaning each user is part of one team. I want to create Jira automation so that if a ticket is assigned to someone, the team field will be updated to that team automaticaly. 

For example, Jon from team Dev

If a ticket was assigned to Jon, the team field will automatically be updated to 'Dev'

 

Can you suggest on how to do that? hopefully with no special scripts  

Thanks!

 

Marc Jason Mutuc

Not really a lot of scripting but a lot of iterations of you want to make it work. You would have to identify each team member on the assignee of an automation.

If assignee = Jon then update Teams field to Dev.

If you have a lot of users in Teams "Dev" it would be very tedious.

I would suggest just going the group route which can be searched via SQL.