Custom fields are not copied when creating a task through automation

Igor Titov_rwkkkl

Hi!

I have made the following automation rule:

1. When a task in project A reaches a certain status, a task in project B is created.

2. When creating a task in project B, some filled-in fields are copied from the task of project A: 

3. I get an error in the log: Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored

4. I checked the settings of the custom fields and they are associated with project A and project B and with their screens.

5. Here is an example that the error field "Валюта оплаты (customfield_10195)" is in both projects: 

What else do I need to set up?

 

Walter Buggenhout

Hi @Igor Titov,

The fields you are trying to copy must also be present on the create issue screen of the issue type you are creating in the target project.

Hope this helps!