Can you set up a viewer group that the User Access permissions don't override the group ones?

Michelle Grimes

I'm trying to set up a new View (with comments added) Group to my 3 yr old instance (I have new externals that would like to collab on certain projects). I have added a new user into this but the User Access permissions override and they're able to edit the current tasks. This is something, as well as create, that I don't want these users to have. Mainly as they're already in the habit of adding the "can you justs...?" through other channels

Shikha Verma_xy1o3z

Hi Michelle,

To set up a new view with comments only (without edit or create permissions) for external collaborators, you'll need to carefully manage user roles and permissions. Here's a step-by-step approach to achieve this:

1. Create a New User Group or Role:

• Create a Group: If your platform allows, create a new user group specifically for these external collaborators.
• Assign Roles: Assign a role to this group that has only view and comment permissions. Avoid giving them any roles that include edit or create permissions.

2. Configure Permissions for the New Role/Group:

• View Only: Ensure that the new group/role has permissions to view tasks and add comments but does not have permissions to edit or create tasks.
• Disable Editing and Creation: Explicitly disable any permissions related to editing or creating tasks. This should override any default permissions they might inherit from being part of another group or role.

3. Set Up Project-Specific Permissions:

• Limit Permissions to Specific Projects: Make sure the limited permissions are applied only to the projects where external collaborators are involved. This can often be done by setting permissions at the project level rather than globally.
• Check for Inherited Permissions: Ensure that the new group doesn't inherit permissions from other groups that might have broader access.