How can I change the access to the Jira Service Manager portal with username and password, but the user does not have the email address?
Hi @yuliana seijas ,
Based on my knowledge, you can't. customer account based on email addresses.
Hope it helps.
Thank you!
No, but you can use SSO for your Jira.
You may check this document on how to configure SAML single sign-on with an identity provider https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/
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