Struggling with Filter Issue Scope (AQL)

Question

Hi

Once again I am struggling with the Filter issue scope for a custom field, maybe someone can help me a bit.

Following situation:

* Custom Field is created and visible in the issues in Service Desk (only for technicians)
* Assets are created for exactly this case * Assets are Providers with* Mobile Plan Providers
* Plans

* Every User which has a mobile plan, has the mobile plan added manually to the Asset Employee and its visible und the employee itself
* The Plans are in dependancy with the mobile Plan Providers
* No special "assigned to" how known for the Laptops for employees

Actually the configuration for the Custom Field looks like

I am not able to find the AQL to show the correct plan for the user which has created the issue. Actually i can choose the plans which are created as assets in the providers schema.

Trying for example:

Filter issue scope (AQL): "Assigned User"."Atlassian Account ID"=${reporter}

which i have for the laptos doesnt work.

I appreciate for any help

Thank you in advance

Friedrich Behnk · Answer

Hi @gyorgy.rauf,

"currentReporter()" worked for me.

Thanks and have fun.

Friedrich

gyorgy.rauf · Answer

@Friedrich Behnk you can try ${reporter.accountId}, that is the reference to the reporter - or I believe any user type object - field's actual user account.

Reporter is considered as an object AFAIK which has attributes you can use. I am using these for example.

* reporter.displayName
* reporter.emailAddress
* reporter.accountId

Friedrich Behnk · Answer

Hi @JZD

we have the same issue.

Would you like to share your solution?

Thx

Friedrich