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Is it possible to make a linked issue the parent of the original issue via automation?

d.kamposos

Hello all,

I have 2 issue types, 'Eng.Problem' and 'Change Request' (CR). Their issues are connected with a custom link 'solves - is solved by', where a problem is solved by one or more CRs and a CR solves exactly 1 problem.

This worked fine, until we decided that we want a parent-child relationship between them. So I 'upgraded' Eng.Problem to level 2 hierarchy and CR to level 1, so now a CR can be the child of a problem.

The final step is to take the linked problem from every CR and assign it to the parent field. I tried to do it with an automation but I keep getting the same error (data was not an object(parent)).

Accepted answers

Sebastian Krzewiński

Hi @d.kamposos

I think you are using wrong json to set parent. Please check this thread - https://community.atlassian.com/t5/Jira-questions/how-to-update-the-parent-field-of-an-issue-with-API/qaq-p/2574491

Regards,

Seba

All comments

Sebastian Krzewiński

Hi @d.kamposos

I think you are using wrong json to set parent. Please check this thread - https://community.atlassian.com/t5/Jira-questions/how-to-update-the-parent-field-of-an-issue-with-API/qaq-p/2574491

Regards,

Seba

Bill Sheboy

Hi @d.kamposos

Please post an image of the audit log details showing the rule execution. That may help provide more context for this symptom. Thanks!

Until we see that...

You could restructure your rule to only process when there are issues to update. For example...

trigger: scheduled with JQL to find CR issues without a parent and which have your linktype
action: edit the parent field directly, setting the value to the smart value expression for the linked Problem issue
Do you also want to remove the link after setting the parent? If so, continue the rule with...
action: re-fetch issue
action: delete the issue link of the specific type

Kind regards,
Bill

d.kamposos

Thank you @Sebastian Krzewiński , that's what I needed!

d.kamposos

Hello @Bill Sheboy

My problem was the wrong JSON format that I used, so I accepted Sebastian's answer, but thank you for always being helpful and pointing out additional concerns!

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